Service Manager
Core
Lead a team of heavy equipment maintenance technicians to schedule repairs, manage work orders, and ensure quality service for customer and company-owned rental equipment.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Rental fleet maintenance and repair operations
Domain
Construction equipment rental and fleet management
Required skills
Team leadership, maintenance and service experience, customer relationship management, problem solving, safety compliance, scheduling, parts ordering
Preferred skills
Construction industry background, field service experience, high school diploma or trade school certificate
Technologies
Proprietary T3 platform, industry leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics, schedule repairs for rental equipment, maintain customer relationships, respond to customer inquiries, train and develop employees
Seniority
Mid-level, hands-on IC