Service Manager (Pump, Power & HVAC)
Core
Lead a team of heavy equipment maintenance technicians to service, repair, and maintain customer and company-owned rental equipment (pumps, power, HVAC) using real-time data and diagnostic tools.
Role type
Service Manager (Heavy Equipment Maintenance)
Builds
Reliable rental fleet uptime and customer satisfaction for construction contractors
Domain
Construction equipment rental and maintenance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Heavy equipment maintenance and repair, team leadership and supervision, work order management and scheduling, parts ordering and inventory management, root cause analysis and troubleshooting, customer relationship management, employee training and development, safety compliance
Preferred skills
Construction industry background, field service experience, experience leading maintenance teams, knowledge of pumps/power/HVAC systems
Technologies
Proprietary T3 platform, industry-leading diagnostic tools
Responsibilities
Coordinate and supervise quality performance of equipment mechanics and service personnel, schedule repairs for customer and company-owned rental equipment, maintain and nurture existing customer relationships, respond to and resolve customer inquiries and complaints, conduct employee training and development, ensure a safe work environment
Seniority
Mid-level, hands-on IC with leadership responsibilities