Auftragsabwicklung / On Demand Support (m/w/d)
Core
End-to-end order processing and customer support for industrial binder-jet additive manufacturing services, managing quotes, production scheduling, and delivery.
Role type
Senior order management specialist (industrial manufacturing)
Builds
On-demand production services for complex forms, cores, and functional components
Domain
Additive manufacturing / Industrial production
Required skills
SAP proficiency, order management, 3D data handling (conversion/repair), CAD tools, German/English communication
Preferred skills
Sales operations experience, technical background, customer relationship management
Responsibilities
Manage full order lifecycle from inquiry to invoicing, monitor and track production orders, coordinate with production team, support sales operations, analyze customer data, clarify technical specifications
Seniority
Mid-level, hands-on IC