Service Line Head for Strategic Services (Electrification & Automation Customer Service) (f/m/d)
Core
Own the global Strategic Services business for Electrification & Automation, converting OEM expertise into long-term customer partnerships via service agreements and recurring-revenue models.
Role type
Senior leadership (Head of Service Line)
Builds
Global service line portfolio including operations and maintenance contracts
Domain
Industrial technology, Electrification & Automation, Lifecycle services
Required skills
Strategic vision, P&L accountability, Global matrix leadership, Commercial judgment, Operational governance, Customer partnership building
Preferred skills
Experience in energy/electrification/automation, Executive communication, Learning agility
Technologies
Lifecycle services platforms, Service management systems
Responsibilities
Define strategy and portfolio direction, Hold end-to-end P&L accountability, Lead regional Customer Service leaders, Shape scalable delivery models, Build long-term customer partnerships
Seniority
Executive, Global Head