Customer Director
Core
Creates, manages, and executes account strategy for assigned customers, representing the voice of the customer to the team and the voice of Plexus to the external customer.
Role type
Senior Account Director (Strategic Account Management)
Builds
Account strategies, innovative service solutions, and cross-functional team alignment
Domain
Electronics Manufacturing Services (EMS) / Industrial Manufacturing
Required skills
Strategic account planning, revenue growth, P&L management, executive relationship building, financial acumen, solution selling, cross-functional leadership
Preferred skills
Electronics manufacturing knowledge, advanced communication skills, autonomous decision-making
Technologies
Sales enablement methodology tools
Responsibilities
Develop account plans to increase profitable revenue and engagement; Lead cross-functional teams (engineering, manufacturing, supply chain) to meet customer expectations; Manage customer P&L to meet financial objectives; Build multi-level relationships with customer executives; Master and apply Plexus sales enablement methodology
