IT Service Mitarbeiter (m/w/d)
Core
Providing telephone-based technical support for a statutory health insurance customer, assisting with website and app issues, and guiding users through digital service registration.
Role type
IT support specialist (telephone)
Builds
Customer support interactions for a health insurance client
Domain
Health insurance / IT support
Deliverable
client delivery
Required skills
German (fluent), telephone communication, technical troubleshooting, MS Office
Preferred skills
Customer service experience, IT support experience
Responsibilities
Answering technical support calls, assisting with website and app problems, guiding users through digital service registration
Seniority
Entry-level / Junior