Quereinstieg Technischer Support Mitarbeiter (m/w/d)
On-site
Core
Handling telephone IT support inquiries for health insurance customers regarding digital services, the health insurance app, and website.
Role type
Technical Support Specialist (Customer Service)
Builds
Digital services and app support for health insurance clients
Domain
Health Insurance / IT Customer Support
Deliverable
client delivery
Required skills
Telephone communication, IT application knowledge, Customer service, Problem resolution, App guidance, Website support, Registration code distribution
Preferred skills
Prior call center or technical customer service experience
Technologies
Health insurance apps, Customer service websites