Telefonischer IT-Support Mitarbeiter (m/w/d)
Core
Providing telephone-based technical support for digital health insurance services, including app and website assistance, registration help, and access code distribution.
Role type
Customer support specialist (technical)
Builds
Digital health insurance customer service experience
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
German (fluent), telephone communication, customer service, MS Office
Responsibilities
Handling telephone inquiries for technical support, assisting with digital health insurance offerings, supporting app/website usage and registration, sending access codes, consulting on insurance products and services