Quereinstieg Mitarbeiter (m/w/d) im IT-Servicecenter
On-site
Core
Providing telephone-based IT support for a customer's digital health insurance applications, website, and app.
Role type
IT Service Center Support Specialist
Builds
Digital health insurance customer service solutions
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
Telephone communication, German (fluent), MS Office, Customer service, Technical troubleshooting
Responsibilities
Answering customer calls regarding digital health insurance applications, Assisting with technical issues on the customer's website and app, Advising on registration and usage of digital access codes, Sending registration codes, Providing information on health insurance benefits