Customer Service Agent (m/w/d)
Core
Provide telephone support and consultation to health insurance customers regarding their services, products, and technical issues with the website or app.
Role type
Customer Service Agent (Health Insurance)
Builds
Customer support for health insurance services and digital platforms
Domain
Health Insurance / Customer Service
Deliverable
client delivery
Required skills
Communication, Service orientation, Technical problem-solving, MS Office, IT knowledge
Responsibilities
Answer questions about health insurance services and products, Assist with technical issues on the website or app, Send registration codes, Work shifts from 06:00 to 22:00 (mostly Mon-Fri)