Technischer Support Berater (m/w/d)
Core
1st Level IT Support specialist providing phone-based assistance to users with technical issues and questions regarding digital health insurance services.
Role type
1st Level IT Support Specialist
Builds
Digital health insurance services (website and mobile app)
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
Phone communication, technical troubleshooting, service orientation, MS Office
Preferred skills
Prior experience in customer service, call center, or IT support
Technologies
Website, Mobile App, MS Office