Junior Techniker:in IT-Support (m/w/d)
Core
Provide operational IT support and user assistance for customers via phone, email, and remote maintenance while automating manual processes.
Role type
Junior IT support technician
Builds
IT support services for customers
Domain
IT infrastructure and customer support
Deliverable
client delivery
Required skills
IT troubleshooting, process automation, Microsoft software, virtualization, networking, cloud telephony, problem-solving, independent work
Preferred skills
willingness to learn, strong communication, teamwork
Technologies
Microsoft software, virtualization, network, cloud telephony