Mitarbeiter (m/w/d) im technischen Support
Core
Providing technical support for digital health insurance offers, including website and app troubleshooting, account registration, and access support.
Role type
Technical Support Specialist
Builds
Digital customer accounts and support for health insurance products
Domain
Health Insurance / Fintech
Deliverable
client delivery
Required skills
German (fluent), MS Office, customer service, technical support basics
Preferred skills
Prior experience in customer contact or IT support
Responsibilities
Answer technical support inquiries regarding digital health insurance offers, Provide telephone assistance with website and app issues, Assist with registration and access to digital customer accounts, Send registration codes, Advise on health insurance products and benefits
Seniority
Entry-level / Junior