Mitarbeiter (m/w/d) Technischer Kundensupport
Core
Providing telephone-based technical support to customers of statutory health insurance funds regarding website and mobile app usage, registration, and digital services.
Role type
Technical Customer Support Specialist
Builds
Registration codes and access to digital health insurance services
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), Technical Customer Service, MS Office
Responsibilities
Answering customer calls regarding website and app technical issues, Assisting with user registration and login, Providing guidance on digital and classic service offerings