Fachinformatiker IT-Support (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
IT support specialist responsible for managing software and hardware, handling IT requests, and setting up workstations to ensure smooth operations for colleagues.
Role type
IT support technician
Builds
IT infrastructure and user workstations
Domain
IT Services / Enterprise Support
Required skills
IT troubleshooting, software and hardware management, onboarding/offboarding, documentation creation, project support
Preferred skills
Analysis of technical requirements, service orientation
Technologies
ITSM platforms
Responsibilities
Receive, classify, and process IT requests; manage software and hardware; handle IT onboarding and offboarding; set up workstations and install equipment; support IT projects and new service introductions; create documentation and user guides
Seniority
Mid-level, hands-on IC