Kundenberater (m/w/d) Technischer Support
Core
Providing telephone-based technical support and customer service for a client's website, app, and digital health insurance services.
Role type
Customer Support Specialist (Technical Support)
Builds
Digital and general health insurance services
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
Telephone communication, technical problem solving, MS Office, customer service
Preferred skills
Prior experience in telephone support
Technologies
MS Office
Responsibilities
Handling customer inquiries via phone, troubleshooting technical issues, registering users, sending registration codes, advising on digital and general health insurance benefits
Seniority
Entry-level / Mid-level