IT-Mitarbeiter (m/w/d) technischer Support
Hybrid
Core
IT support specialist providing technical assistance to customers via on-site and remote channels, acting as a liaison between customers, IT departments, and database/network management teams.
Role type
IT Support Technician
Builds
Customer support services and internal IT stability
Domain
IT Services / Technical Support
Deliverable
client delivery
Required skills
Hardware and software installation, ticketing systems, software and firmware testing, error analysis, database and network management documentation
Preferred skills
Self-organization, structured and responsible work style
Technologies
Ticketing systems, IT hardware, software, firmware