Fachkraft IT-Support (m/w/d)
Core
Providing 1st and 2nd-level IT support, managing customer onboarding in the data center, and maintaining documentation for systems and installations.
Role type
IT Support Specialist (1st/2nd Level)
Builds
IT support services for a client's data center operations
Domain
IT Services / Data Center Operations
Deliverable
client delivery
Required skills
IT support experience, Windows proficiency, MS Office, documentation creation, ticket system management, project collaboration
Preferred skills
Customer service orientation, communication skills, process improvement mindset