IT-Support (m/w/d) First- und Second-Level
Hybrid
Core
Providing rapid and efficient IT solutions via phone, email, or on-site to ensure smooth operation of IT systems.
Role type
IT Support Specialist (First and Second Level)
Builds
IT system operations and support services
Domain
Information Technology
Required skills
Knowledge of common operating systems, Office applications, IT support experience, Customer service experience, Communication skills, Customer orientation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Answering inquiries via phone, email, or in person, Troubleshooting technical challenges, Ensuring smooth operation of IT systems
Seniority
Entry-level to Mid-level