IT Support (m/w/d)
Core
1st- and 2nd-level IT support for Windows workstations, Microsoft Office, Exchange, and Citrix, including hardware maintenance, user management, and incident resolution.
Role type
IT Support Specialist (1st/2nd Level)
Builds
IT support services for Windows environments and Microsoft Office products
Domain
IT Support / Enterprise Infrastructure
Deliverable
client delivery
Required skills
Windows 10, Microsoft Office, Active Directory, Exchange, Citrix, IT Hardware, Network Printing, VPN, Cisco WebEx, Linux basics, PowerShell
Preferred skills
Micro Focus OES, VBScript, Firewalls, Linux Server Administration, Office Training
Responsibilities
1st- and 2nd-level support, telephone troubleshooting, Windows workstation support, user management in Active Directory, hardware inventory and PC rollouts, setting up video conferencing, event technology support