IT Administrator Collaboration & Workplace (m/w/d)
Core
Operate and maintain IT systems, workplace services, and collaboration platforms for a client in Bad Schussenried.
Role type
IT Operations Administrator (1st/2nd-Level Support)
Builds
Stable IT systems, Workplace services, and Collaboration platforms
Domain
IT Operations / Workplace Technology
Required skills
IT Operations, 1st/2nd-Level Support, Microsoft 365, Atlassian, Client/Server/Virtualization, Incident Management, Service Request Handling, On/Offboarding, Power Platform, Nintex, IT Documentation, IT Security, Governance
Preferred skills
ITIL, Ticketing Systems, Automation Solutions
Technologies
Microsoft 365, Atlassian, Power Platform, Nintex
Responsibilities
Ensure stable operation of IT systems, Workplace services, and Collaboration platforms; Administer and support Microsoft 365, Atlassian, and other collaboration tools; Manage clients, IT infrastructure, and user systems; Handle incidents and service requests at 1st and 2nd-level support; Perform fault analysis and sustainable troubleshooting; Execute onboarding and offboarding processes including permission management; Assist with automations and workflows; Participate in updates, changes, and system adjustments; Maintain IT documentation; Ensure IT security and compliance with governance standards.
Seniority
Mid-level, hands-on IC