First- & Second Level Support (m/w/d)
Core
Handling IT customer inquiries, installing and maintaining Windows-based IT systems (notebooks, printers, network, phones), and performing maintenance tasks.
Role type
First- & Second Level IT Support Specialist
Builds
IT system stability and customer service for client organizations
Domain
IT Services / Enterprise Support
Required skills
Windows system administration, ticketing systems, ERP systems, client management systems, IT troubleshooting, maintenance procedures
Preferred skills
Commercial knowledge, quick learning ability, team collaboration
Technologies
Windows, Matrix 42, ERP systems