Mitarbeiter (m/w/d) im IT-Onsite-Support - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Providing 1st & 2nd level onsite IT support for clients, including device repair, installation, and data transfer for PCs, printers, smartphones, and tablets.
Role type
Onsite IT Support Technician
Builds
Repairs, installs, and manages IT hardware and client devices
Domain
IT Services / Enterprise Support
Deliverable
physical/clinical work
Required skills
Hardware repair, device installation, ticket system management, ITSM process documentation, client communication, hardware manufacturer liaison
Preferred skills
Industrial customer environment experience, proactive process improvement
Technologies
ITSM systems, Ticketing systems
Responsibilities
Handle onsite tickets for client devices, perform hardware repairs and installations, communicate with hardware manufacturers, document ITSM processes
Seniority
Mid-level, hands-on IC