First-Level-Supporter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First-level support specialist handling technical inquiries, incidents, and service requests for a client in the Frankfurt area.
Role type
First-Level Support Engineer
Builds
IT support services and incident resolution for client applications
Domain
IT Support / System Administration
Deliverable
client delivery
Required skills
RedHat Linux administration, Linux system administration, Jira, Confluence, incident management, service request management, application support
Preferred skills
Knowledge base creation, user video production, cross-functional communication
Technologies
RedHat Linux, Jira, Confluence
