1st-Level-IT-Support-Spezialist (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Handling incoming support requests via email, phone, and ticketing systems until resolution, setting up clients with tools, and providing on-site support during IT moves.
Role type
1st-level IT support specialist
Builds
Client support and IT infrastructure maintenance
Domain
IT support and client services
Deliverable
client delivery
Required skills
IT training, high-level German, basic administration, client setup, on-site support
Responsibilities
Answering support inquiries via multiple channels, setting up client workstations, assisting with IT office moves, providing on-site support