IT Support Spezialist (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Provide technical support to users and develop sustainable solutions for applications across Windows, macOS, Android, and iOS platforms.
Role type
IT Support Specialist
Builds
Support services for customers via on-site and remote access
Domain
IT Infrastructure & Helpdesk
Deliverable
client delivery
Required skills
Technical support, Microsoft 365, VPN, VMware Horizon, Windows, macOS, Android, iOS, Device Lifecycle management, IT asset management, Video conferencing support, IT Helpdesk software (e.g., Freshservice)
Preferred skills
Freshservice experience, Creative problem solving, Adaptability to new technologies
Technologies
Microsoft 365, VMware Horizon, Freshservice
Responsibilities
Support users with technical application questions, Manage device lifecycle across locations, Maintain workstations and IT inventory, Support video conferencing solutions
Seniority
Mid-level, hands-on IC
