Customer Success Manager (m/w/d) | Kundenbetreuung
Core
Managing existing customers to ensure high satisfaction and supporting them throughout their entire lifecycle.
Role type
Customer Success Manager
Builds
Customer relationships and satisfaction
Domain
Customer Success / Client Services
Deliverable
client delivery
Required skills
Customer relationship management, cross-functional collaboration, CRM system proficiency, MS Office, structured independent work
Preferred skills
Sales experience, English language skills
Responsibilities
Handling customer inquiries and service requests, coordinating between customers and internal departments, maintaining customer data and documentation in the CRM system
Seniority
Individual Contributor