IT-Onsite-Support Mitarbeiter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Onsite IT support specialist providing 1st & 2nd level support, device installation, configuration, and repair for clients.
Role type
Onsite IT Support Technician
Builds
IT infrastructure and device setups for clients
Domain
IT Services / Hardware & Software Support
Required skills
Hardware troubleshooting, Software installation, Ticket system management, Client communication, ITIL process knowledge, Data transfer, System configuration
Preferred skills
Industrial client environment experience, Quick learning of new technologies
Technologies
Ticket systems, ITSM tools, Hardware/Software platforms
Responsibilities
Handle 1st & 2nd level support tickets on-site, Install and configure IT end-user devices, Communicate with hardware manufacturers for repairs, Document ITSM processes
Seniority
Mid-level, hands-on IC
