IT-Support Specialist (m/w/d)
Hybrid
Core
First point of contact for IT support requests, diagnosing and resolving issues, documenting solutions, and providing user training.
Role type
IT support specialist
Builds
IT support services for end users
Domain
IT services
Deliverable
client delivery
Required skills
IT support, Windows, Office applications, user training, technical troubleshooting
Responsibilities
Handle IT support inquiries, diagnose and resolve technical issues, document support requests and solutions, conduct end-user training, assist with new software implementation