IT-Supporter/in im Schulwesen (m/w/d)
Hybrid
Core
IT support specialist providing technical assistance to schools via phone, email, remote, and on-site visits.
Role type
IT support technician
Builds
IT infrastructure and workstations for educational institutions
Domain
Education / IT Services
Required skills
Windows, Microsoft 365, networking, hardware installation, software installation, ticketing systems, troubleshooting
Preferred skills
Driver's license Class B, first-hand IT support experience
Responsibilities
Answering IT inquiries via phone, email, or remote; analyzing errors and finding solutions; installing hardware and software; setting up workstations; configuring networks, printers, and mobile devices; documenting work in ticketing systems; performing on-site visits; collaborating with other IT teams.
Seniority
Entry-level to Mid-level