IT Support Specialist (m/w/d) Client Management
Core
Resolving IT issues and supporting users with technical questions, managing workstation systems, Microsoft 365, Teams, printers, mobile devices, and specialized applications.
Role type
IT Support Specialist (Client Management)
Builds
Workstation systems, Microsoft 365, Teams, printers, mobile devices, and specialized applications
Domain
IT Support / Enterprise IT
Required skills
IT support experience, Windows administration, Microsoft 365, Teams, technical troubleshooting, device management, user account management, documentation, external vendor coordination
Preferred skills
Endpoint Central, DATEV, iManage, Intune, process improvement
Technologies
Windows, Microsoft 365, Teams, Endpoint Central, DATEV, iManage, Intune
Responsibilities
Troubleshoot and resolve IT problems, support users with technical questions, manage workstation systems and devices, administer user accounts, create and maintain IT documentation, collaborate with external IT service providers, support on-site users, improve IT support processes and customer service
Seniority
Mid-level, hands-on IC