IT-Mitarbeiter (m/w/d) technischer Support
Hybrid
Core
IT support specialist providing technical assistance to customers via on-site and remote channels, acting as a liaison between customers, IT departments, and database/network management teams.
Role type
IT Support Technician
Builds
Software and firmware testing, troubleshooting, and resolution of technical issues for clients
Domain
IT Services / Technical Support
Deliverable
client delivery
Required skills
IT device handling, hardware and software installation, ticket system proficiency, software and firmware testing, structured problem analysis
Preferred skills
Self-organization, responsible work style
Technologies
Ticket systems, IT devices, software, firmware