IT-Support Spezialist (m/w/d) in Mannheim
Hybrid
Core
First and second-level IT support specialist ensuring daily IT operations and user satisfaction.
Role type
IT support specialist (1st/2nd level)
Builds
IT support services for company employees
Domain
IT operations / Desktop support
Required skills
Windows administration, Microsoft Office 365, Active Directory, IT ticketing systems, remote support tools, hardware/software troubleshooting, user account management
Preferred skills
IT training or experience, service orientation, teamwork
Technologies
Windows, Microsoft Office 365, Active Directory
Responsibilities
Handle 1st and 2nd level support requests, analyze and resolve technical issues, install and configure workstations, manage user accounts and access rights, collaborate with external service providers
Seniority
Entry to Mid-level