Teamleiter Backoffice und Customer Support Center – Compressor (m/w/d)
Core
Leading the Backoffice and Customer Support Center team for Compressor products, ensuring operational daily business, and coordinating with Sales, Works, and Procurement.
Role type
Team Lead (Backoffice & Customer Support)
Builds
Operational support for Compressor sales and works, order processing, and reporting.
Domain
HVAC, Heating, Cooling, and Refrigeration Technology
Deliverable
dashboards & analysis
Required skills
Team leadership, SAP Key User, Order management, Reporting, Stakeholder coordination, Data entry
Preferred skills
International business experience, Presentation preparation, IT project support
Technologies
SAP
Responsibilities
Lead and develop the Backoffice and Customer Support Center team, Coordinate with Sales, Works, and Procurement, Process weekly/monthly orders and stock inquiries, Generate reports on quantities, prices, and margins, Maintain master data in customer portals, Support outside sales with presentations and data analysis.
Seniority
Mid-level Manager