IT-Support (m/w/d)
Core
Providing technical support for employees, managing user accounts and access rights, and maintaining hardware, software, and network infrastructure.
Role type
IT Support Specialist
Builds
IT support services for an established IT company
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
User account and access rights management, Hardware and software installation, Network infrastructure maintenance, Remote support tools, Ticketing systems, Operating systems knowledge, Problem-solving, Analytical thinking
Preferred skills
None stated
Technologies
None explicitly listed
Responsibilities
Manage user accounts and access rights, Install and maintain hardware and software, Maintain network infrastructure, Resolve complex IT issues via remote tools, Categorize and process support tickets
Seniority
Mid-level (2+ years experience)