First Level IT Supporter (m/w/d) Hochtechnologische Produktion
Core
First line IT support for technical and application-specific issues in a high-tech production environment.
Role type
First Level IT Supporter
Builds
IT support services for end-users in production facilities
Domain
High-tech manufacturing / IT Operations
Required skills
System provisioning and maintenance (hardware and software), Microsoft products (operating systems and MS Office), remote support tools, troubleshooting
Responsibilities
Serve as the first point of contact for technical and application-specific IT issues, provide user support and consultation on applications, perform maintenance, installation, and configuration of hardware and software, handle and resolve IT incidents on-site and via remote tools