IT-Support Spezialist (m/w/d)
Core
2nd and 3rd-level IT support specialist handling complex technical issues, server/client administration, and network troubleshooting for internal users and customers.
Role type
mid-level IC IT support specialist
Builds
IT support services for an innovative company in the Saarland
Domain
IT infrastructure and support
Required skills
server and client OS administration (Windows/Linux), network technologies and protocols, complex problem analysis, ticket documentation
Preferred skills
flexible working hours, work-from-home capability
Technologies
Windows, Linux
Responsibilities
Handle 2nd and 3rd-level IT support requests, collaborate with 1st-level support and other IT teams, consult customers and internal users on technical issues, document support cases and troubleshoot tickets, independently analyze and solve complex technical problems
Seniority
Mid-level, hands-on IC