IT-Support (m/w/d)
Core
Providing first and second level IT support to a client in the Ludwigshafen area, handling technical issues, software license management, and ticket resolution.
Role type
IT Support Specialist (First & Second Level)
Builds
IT support services for a corporate client
Domain
IT Services / Corporate Support
Deliverable
client delivery
Required skills
Systematic problem analysis, Application and OS configuration/installation, Support software and tools proficiency, Organized work style
Preferred skills
None stated
Technologies
None stated
Responsibilities
Monitor and manage software licenses, Support users with technical inquiries, Systematically analyze technical problems, Receive, process, and resolve IT tickets
Seniority
Entry-level to Mid-level