Mitarbeiter Kundenservice / Vertriebsinnendienst (m/w/d)
Core
Coordinate customer inquiries, sales offers, and service deployments to ensure smooth operations for clients in gas measurement and safety technology.
Role type
Customer Service / Sales Operations Specialist
Builds
Sales offers, service deployment schedules, and customer support workflows
Domain
Industrial electronics, gas measurement technology, and safety systems
Deliverable
client delivery
Required skills
CRM system management, offer creation and tracking, order processing, service deployment coordination, technician dispatch, customer communication
Preferred skills
ERP system experience, lead management, project acquisition
Responsibilities
Handling incoming customer inquiries via phone, email, and CRM; creating and tracking sales offers; coordinating with sales, service, and logistics; scheduling and dispatching service technicians; managing spare parts and service requests
Seniority
Mid-level, hands-on IC