IT-Support-Spezialisten (m/w/d) 1st- und 2nd Level
On-site
Core
First and second-level IT support specialist handling hardware/software issues, ticket management, and system documentation for a chemical industry company.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
IT support services for internal employees
Domain
Chemical Industry / IT Infrastructure
Deliverable
client delivery
Required skills
IT support experience, Active Directory, Microsoft Office 365, hardware testing, inventory management, ticket system administration
Responsibilities
Answering IT problems via phone, email, and ticket system; Managing and maintaining Office365 and Active Directory; Conducting inventories and hardware tests; Supporting implementation of new IT systems and documentation; Analyzing and solving first and second-level support problems