Job
Core
Provide Help Desk support and System Administration for a 700+ user global financial services environment, ensuring IT security and user productivity.
Role type
Help Desk support and System Administrator
Builds
IT support services, secure data environments, and business continuity for global offices
Domain
Financial services / IT Operations
Required skills
Active Directory management, Windows administration, network troubleshooting, ticketing system management, hardware maintenance, security compliance (ISO 27001), backup testing
Preferred skills
Microsoft Azure environment knowledge, Office 365 proficiency, Adobe Suite familiarity
Technologies
Microsoft Windows, Microsoft Office, Active Directory, Microsoft Azure, Office 365, Adobe Suite
Responsibilities
Serve as initial point of contact for IT requests, troubleshoot hardware and software issues, maintain server room security and cabling, conduct backup tests, manage IT inventory, perform facility maintenance (power, AC, PAT tests), support BYOD devices
Seniority
Individual Contributor, mid-level