IT-Fachkraft (m/w/d) 3rd Level Support
Hybrid
Core
Providing advanced technical support and developing temporary solutions to ensure business continuity for a leading IT company.
Role type
Senior IT Support Specialist (3rd Level)
Builds
Technical solutions and documentation for complex IT challenges
Domain
IT Services / Enterprise Support
Required skills
Windows OS, Microsoft 365, Ticketing systems, Technical documentation, Complex problem solving
Responsibilities
Develop temporary solutions to ensure ongoing operations, Collaborate with developers and specialists to create technical solutions, Create and maintain technical documentation and processes, Solve complex technical challenges escalated from 1st and 2nd Level Support
Seniority
Mid-level, hands-on IC