Service Koordinator - Disposition / Innendienst (m/w/d)
Core
Coordinate and manage maintenance and service orders for Swiss customers, from spare parts procurement to invoicing, and plan the deployment of service technicians.
Role type
Service Operations Coordinator
Builds
Maintenance and service operations for industrial clients
Domain
Industrial services (insulation, cold room construction, shop fitting)
Deliverable
client delivery
Required skills
Order management, spare parts procurement, invoicing, technician dispatch, customs clearance, process optimization
Preferred skills
Electrical engineering knowledge, customer service orientation, independent work
Technologies
Internal order management systems
Responsibilities
Process and manage customer inquiries and orders, create and track service offers, coordinate maintenance tasks, plan technician schedules, manage customer and order administration, optimize workflows and processes