IT-Support Specialist im First Level (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First-level IT support specialist serving customers and colleagues by analyzing technical issues and developing sustainable solutions.
Role type
1st Level IT Support Specialist
Builds
IT support services for customers and internal colleagues
Domain
IT Support / Helpdesk
Deliverable
client delivery
Required skills
Client support, Troubleshooting, Client setup, DNS, DHCP, TCP/IP, Windows Server 2016/2019
Preferred skills
IT vocational training, First IT work experience
Responsibilities
Client support and troubleshooting, Assisting with IT moves, Onsite support, Handling incoming IT inquiries via phone/email/ticket system, Setting up clients with tools, 24/7 on-call availability