Mitarbeiter/-in Qualitätssicherung / Reklamationsmanagement (m/w/d)
On-site
Core
Handling customer complaints and quality issues for electronic input systems using 8D methodology.
Role type
Quality Assurance / Claims Management Specialist
Builds
Quality improvement actions and corrective measures for manufacturing components
Domain
Electronics manufacturing / Quality Engineering
Required skills
8D problem solving, SAP, CAQ systems, ISO 9001, root cause analysis, customer communication, technical vocational training
Preferred skills
FMEA, PLP, English language skills
Responsibilities
Process customer complaints using 8D methodology, analyze returned parts, coordinate root cause analysis with technical teams, implement and monitor corrective actions, serve as direct contact for quality topics, organize customer audits