Internship - Field Quality Support
Core
Link between customers, sales, engineering, quality, and manufacturing teams to identify, analyze, and resolve field quality issues related to product performance and reliability.
Role type
Field Quality Support Intern
Builds
Resolution of customer-reported quality problems and feedback into product/process quality systems
Domain
Semiconductor manufacturing and quality assurance
Deliverable
client delivery
Required skills
Root cause analysis, cross-functional coordination, action tracking, communication, problem-solving
Preferred skills
Degree in Management Engineering, Economics, or similar
Technologies
None stated
Responsibilities
Receive and review customer quality complaints and field failure reports; Coordinate cross-functional investigations to determine root causes; Track containment, corrective, and preventive actions until closure; Communicate progress and findings to internal teams and customers; Monitor recurring issues and support continuous improvement initiatives; Ensure lessons learned are captured and fed back into product and process quality systems
Seniority
Intern