Customer Quality Manager
Core
Uncover root causes of errors, drive quality improvements, and implement solutions to ensure product reliability and performance for customers.
Role type
Customer Quality Manager
Builds
High-quality electronic devices and semiconductor solutions
Domain
Semiconductor / Electronics
Required skills
Engineering degree, understanding of electronic devices, knowledge of semiconductor devices and package technologies, failure analysis experience, strong communication skills, analytical thinking
Preferred skills
Stress testing, structured problem-solving (8D), manufacturing engineering concepts (FMEA, OCAP), quality management systems (ISO 9001, IATF/VDA)
Technologies
Semiconductor devices, package technologies, 8D, FMEA, OCAP, ISO 9001, IATF/VDA
Responsibilities
Coordinate quality tasks for New Product Introduction and customer inquiries, participate in customer audits, manage failure analysis requests, act as main interface for customer complaints, collaborate with internal teams to address technical issues
Seniority
Mid-level, hands-on IC
