Call Center Agent Outbound (m/w/d)
Core
Outbound sales agent for a trading company in Cologne, focusing on acquiring business customers, scheduling appointments for outside sales, and handling customer inquiries.
Role type
Outbound sales representative (B2B)
Builds
Sales appointments and customer relationships for a trading company
Domain
B2B sales / Trade industry
Deliverable
product features
Required skills
B2B sales, lead qualification, appointment setting, customer relationship management, German (fluent), business communication
Preferred skills
Call center experience, customer service experience, telephone sales experience
Technologies
CRM systems, phone systems
Responsibilities
Conduct outbound calls to acquire new business customers, sell products to commercial clients (e.g., small workshops), qualify leads and schedule consultations for outside sales teams, process potential customer lists and follow up on contacts, support inbound team with inquiries and needs analysis