IT-Support (m/w/d) 3rd-Level
Core
3rd-level IT support specialist resolving complex technical issues, implementing workarounds, and collaborating with developers.
Role type
3rd-level IT support engineer
Builds
Technical solutions and workarounds for business continuity
Domain
IT services, enterprise infrastructure
Required skills
Network administration, operating systems, database management, complex problem solving, technical documentation
Responsibilities
Analyze and resolve complex IT problems not solved by 1st and 2nd level support, create and update technical documentation, implement workarounds to maintain business operations, collaborate with developers to develop technical solutions