Mitarbeiter Service Desk (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
1st Level Support for IT end-users, handling incidents, providing user assistance, and troubleshooting technical issues for clients.
Role type
Service Desk Technician (1st Level Support)
Builds
IT service stability and user productivity for client organizations
Domain
IT Infrastructure & Service Management
Deliverable
client delivery
Required skills
IT infrastructure knowledge, ticketing systems, hardware troubleshooting, standard software support, enterprise application support, Microsoft Office proficiency
Preferred skills
IT degree or equivalent qualification, 2+ years in Service Desk, strong German language skills, shift work adaptability